business + personal mastery

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Generating Lasting Customer Relationships

When we create a true relationship with a customer, one that is built upon trust and respect, we will have ...
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Time to Judge a Book by its Cover

Websites, when properly used, clearly convey a company’s values, message, services, and do it all in a way that is ...
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Death by a Thousand Paper Cuts

Many a business owner often feels that unless they are always in their employees’ ear, telling them what to do ...
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Discipline: The Seemingly Impossible Art of Staying Focused

Our world is jam-packed with distractions, and useless things that take up our time. Television, our phones, video games, and ...
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The Power of Positive Momentum

When we fall into a rut, positive momentum is the last thing on our mind. Thinking of a good day ...
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The Greatest Threat to a High Functioning Team

Hypocrisy in the field of leadership leads to ruin. As a leader it is our job to practice what we ...
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Procrastination, a Deceptive Trap

Delaying a project or course of action is easy to do. It can be so easy to complacently wait and ...
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Habits Beat Willpower Every Time

Our habits define and influence every aspect of our life. They effect us so subtly yet so profoundly. It then ...
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Leveraging The Most Valuable Asset: Time

Most of us commonly experience at the end of most days a feeling of dissatisfaction or underachievement. We want to ...
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Harnessing Algorithms, a Superpower

Willpower is finite, as science has shown us. Algorithms are a simple way to cut down on the amount of ...
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Fear We Have to Control It, or It Will Control Us

Fear is a driving, often, seemingly unstoppable force. Many people feel it and abruptly stop and go in the other ...
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Productivity Craters

An asteroid that impacted the Earth during one of the ice ages was 160 feet wide, but it created a ...
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Straight Line to Success, Likely Not

Every one envisions their rip-roaring success that is preceded by everything working out just so and with everything falling perfectly ...
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Failure Can Be Great For You

Failures are things that we look back upon and feel sad or even ashamed ever happened. We commonly seek to ...
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Our Golden Olive Branch

Professionalism is vital to properly relating to and interacting with customers. When our employee and a potential customer are first ...
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Our Overlooked Foundation

Have you ever heard someone talk about making it on very little to no sleep for the sake of something ...
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The Mind-Blowing Power of Outlooks

Everyone likes to be with people who make us feel good. These folks are cheerful, kind and patient. And we ...
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The Dark Downside of Focus

Everyone likes to think they aren’t the kind of person who misses the obvious. But occasionally, we can all become ...
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Optimal vs. Maximal

In our culture, there is often suggestion of unspoken bias. From the movies we go see, to the books we ...
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A Dangerous Trap (& How To Avoid It)

Once, I stood and looked out a window down onto a city street. I watched lazily as cars, bikers and ...
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How to See the Forest

We all have days where it seems like we’re drowning in things to manage. To do’s, reminders and pinging phones ...
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Alchemy in Three Basic Steps

My guess is you’ve been told things like this quite a few times: “There’s always a silver lining” or “Look ...
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Emotional Cause & Effect

Imagine a time when you had an unpleasant run-in with a stranger. Maybe you both rounded a corner simultaneously and ...
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The Productivity Paradox

Imagine you are walking alone down a desolate street, in some vast desert, when a car slows beside you. You ...
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Where Has Your Focus Gone & How to Get it Back!

“Concentrate all your thoughts upon the work at hand. The sun’s rays do not burn until brought to a focus.”   ...
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The Hidden Factor That Could Be Sabotaging You

Here’s a quick story: It’s 1900. A young man man has just left school and is looking for a job ...
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Balance – The Hidden Principle of The Universe

“Life is like riding a bicycle; to keep your balance, you must keep moving.” - Albert Einstein Remember when you ...
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Incrementalism 101

“Long term consistency trumps short term intensity”. - Bruce Lee Try this thought experiment: imagine I want to give you ...
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