business + personal mastery

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ARTICLES   Videos

Generating Lasting Customer Relationships

When we create a true relationship with a customer, one that is built upon trust and respect, we will have ...

Time to Judge a Book by its Cover

Websites, when properly used, clearly convey a company’s values, message, services, and do it all in a way that is ...

Death by a Thousand Paper Cuts

Many a business owner often feels that unless they are always in their employees’ ear, telling them what to do ...

Discipline: The Seemingly Impossible Art of Staying Focused

Our world is jam-packed with distractions, and useless things that take up our time. Television, our phones, video games, and ...

The Power of Positive Momentum

When we fall into a rut, positive momentum is the last thing on our mind. Thinking of a good day ...

The Greatest Threat to a High Functioning Team

Hypocrisy in the field of leadership leads to ruin. As a leader it is our job to practice what we ...

Procrastination, a Deceptive Trap

Delaying a project or course of action is easy to do. It can be so easy to complacently wait and ...

Habits Beat Willpower Every Time

Our habits define and influence every aspect of our life. They effect us so subtly yet so profoundly. It then ...

Leveraging The Most Valuable Asset: Time

Most of us commonly experience at the end of most days a feeling of dissatisfaction or underachievement. We want to ...

Harnessing Algorithms, a Superpower

Willpower is finite, as science has shown us. Algorithms are a simple way to cut down on the amount of ...

Fear We Have to Control It, or It Will Control Us

Fear is a driving, often, seemingly unstoppable force. Many people feel it and abruptly stop and go in the other ...

Productivity Craters

An asteroid that impacted the Earth during one of the ice ages was 160 feet wide, but it created a ...

Straight Line to Success, Likely Not

Every one envisions their rip-roaring success that is preceded by everything working out just so and with everything falling perfectly ...

Failure Can Be Great For You

Failures are things that we look back upon and feel sad or even ashamed ever happened. We commonly seek to ...

Our Golden Olive Branch

Professionalism is vital to properly relating to and interacting with customers. When our employee and a potential customer are first ...

Our Overlooked Foundation

Have you ever heard someone talk about making it on very little to no sleep for the sake of something ...

The Mind-Blowing Power of Outlooks

Everyone likes to be with people who make us feel good. These folks are cheerful, kind and patient. And we ...

The Dark Downside of Focus

Everyone likes to think they aren’t the kind of person who misses the obvious. But occasionally, we can all become ...

Optimal vs. Maximal

In our culture, there is often suggestion of unspoken bias. From the movies we go see, to the books we ...

A Dangerous Trap (& How To Avoid It)

Once, I stood and looked out a window down onto a city street. I watched lazily as cars, bikers and ...

How to See the Forest

We all have days where it seems like we’re drowning in things to manage. To do’s, reminders and pinging phones ...

Alchemy in Three Basic Steps

My guess is you’ve been told things like this quite a few times: “There’s always a silver lining” or “Look ...

Emotional Cause & Effect

Imagine a time when you had an unpleasant run-in with a stranger. Maybe you both rounded a corner simultaneously and ...

The Productivity Paradox

Imagine you are walking alone down a desolate street, in some vast desert, when a car slows beside you. You ...

Where Has Your Focus Gone & How to Get it Back!

“Concentrate all your thoughts upon the work at hand. The sun’s rays do not burn until brought to a focus.”   ...

The Hidden Factor That Could Be Sabotaging You

Here’s a quick story: It’s 1900. A young man man has just left school and is looking for a job ...

Balance – The Hidden Principle of The Universe

“Life is like riding a bicycle; to keep your balance, you must keep moving.” - Albert Einstein Remember when you ...

Incrementalism 101

“Long term consistency trumps short term intensity”. - Bruce Lee Try this thought experiment: imagine I want to give you ...